GenetiQ Admin & Operations Command Center

Admin & Operations · Command

Command overview

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Real-time platform health across testing, lab, AI and marketplace.

Abu Dhabi LabNH

Active users

12,480

+6.4%

Orders today

318

+11%

Collections today

246

+8%

Samples in lab

612

−3%

Results pending

184

+2%

Results published

1,942

+14%

Revenue (MTD)

AED 3.42M

+19%

Marketplace GMV

AED 861K

+23%

Revenue — last 12 weeks

AED 1.9MAED 3.6M

Operational SLA

94On time

94% of results published inside the 72-hour commitment window.

Queue	Volume	Ageing	Owner	State
Results awaiting clinical review	184	6h avg	Clinical	Within SLA
Samples in transit	96	1.2h avg	Logistics	Healthy
Recollection required	7	18h avg	Lab	Escalated
Marketplace fulfilment	212	4h avg	Partners	Healthy

CommandUsersCatalogueOrdersCollectionLaboratoryIntelligenceMarketplaceGrowthTrust